Job Description
Your Responsibilities Will Include
· Parts requirement identification and Sourcing
· Negotiate best terms with suppliers.
· Manage incoming deliveries including the checking and storage of parts.
· Correctly identify parts required, in consultation with stake holders, Estimator and workshop.
· Identify Delays and liaise with stake holders.
· Issue the parts to the workshop, ensure suitability.
· Build sustainable relationships and trust with customer accounts and internal stakeholders through open and interactive communication
· Provide accurate, valid and complete parts provision.
· Manage returns in a timely manner minimising losses.
· Hold and manage consumable’s, dispensing to the workshop as required.
· Meet personal/customer service team sales targets and call handling standards
· Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer interactions, process customer accounts and file documents
· Follow communication procedures, guidelines and policies
· Go the extra mile to ensure the success of your department.
If you are interested in the above vacancy, please contact Jayme at Motivation HR Ltd on 01603 633699 or Alternatively, please forward a CV to jayme@motivationhr.com
Visit our website – Motivation HR Ltd – ‘Recruitment Solutions for the Motor Industry’
Job Details
- Location Bedfordshire
- Job type Parts Advisor, Parts & Purchasing Supervisor
- Salary negotiable
- Job category Aftersales, Service, Finance, Management, Commercial, Parts



