Senior Service Advisor/Workshop Controller

Senior Service Advisor/Workshop Controller – Motor Trade

Location: Newton Abbot, Devon
Salary: £20,000 – £23,000 Basic Up-To £30,000 OTE

My client, an established volume main dealer based in Newton Abbot, Devon, is looking to recruit an experienced Senior Service Advisor/Workshop Controller to join their team.

As a Senior Service Advisor/Workshop Controller you will be the point of contact for customers bringing their vehicles into the workshop. You will be there to guide them through the entire process whilst their vehicle is with you.

Your main duties will include:

* Meeting and greeting customers

* Clarifying works that need to be carried out to vehicles and keeping the customer informed

* Handling telephone enquiries

* Quoting on works that need to be carried out

* Invoicing

* Up-selling service/parts products

* Maintaining customer satisfaction in line with dealer standards

* Assisting with the day-to-day running of the Service department and workshop

* Allocating work to the technicians in the workshop

As a Senior Service Advisor/Workshop Controller you must be professional, customer focused and be able to cope in a fast pace environment under pressure.

You will also possess excellent communication skills and be able to relate to your customers by building relationships with them.

In return you will rewarded with a competitive salary, bonus structure, on-going training and progression within the company.

Apply Now or forward an up-to-date CV directly to Emma Green at Motivation HR.

Alternatively, contact Emma on 01603 633699 or 07747513606 for further details!

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